THE PROCESS
How VirtualMasst Works
See the full process for employers and talents, from creating an account and finding the right match to pre-funding, approval and payment release.
The employer chooses the talent, manages the collaboration and approves the completed job.
The talent delivers the agreed job and invoices the employer directly.
ACCOUNTS
Choose an account
Talent account
- Create your talent profile and accept the General Terms, Privacy Policy and Data Processing Terms
- Have your profile reviewed and approved by the VirtualMasst team
- Connect Stripe and complete the required identity, banking and compliance checks with Stripe
- Apply to jobs that match your expertise
- Invoice the employer in your own name
For EU talents, the Business number is checked at registration.
Talents outside the EU can join where Stripe operates.
Employer account
- Create your employer account and accept the General Terms, Privacy Policy and Data Processing Terms
- Post a public or private job, or explore talent profiles
- Choose the talent you want to work with
- Pre-fund the agreed job before work begins
Employers pay upfront by credit card or bank transfer through Stripe.
JOBS
Post or find a job
A job sets out the expected outcome, timeline, scope and commercial basis.
The employer can publish it publicly or invite talents directly.
Public
Registered talents can find public jobs in the relevant category and apply when the job matches their expertise.
Private
A private job is visible to the talents the employer invites.
The other way round
Employers explore talent profiles, start a conversation and invite someone directly to a job.
SELECTION
Review profiles and fit
How profiles support selection
Talent profiles are reviewed and approved by the VirtualMasst team.
The employer decides who is right for the job.
SCOPE
Agree scope and terms
The employer and talent agree the collaboration directly.
- The deliverables and expected outcome
- The price or rate
- The timeline
- Acceptance criteria
- Important dependencies
- Whether a larger job will be split into several projects
PRE-FUNDING
Pre-fund the work before it starts
VirtualMasst facilitates pre-funding and payment through Stripe.
The employer pays upfront by credit card or bank transfer.
Funds are held within the Stripe payment flow until release.
Hourly or short-term work
The confirmed scope or agreed hours are pre-funded before work begins.
Fixed-price work
The agreed fixed amount is pre-funded before work begins.
Larger jobs
For a larger job, the employer can decide to split the work into several projects.
Each project is pre-funded before work on that project begins.
For current platform fees, see Pricing.
RELEASE
Approve completion and release payment
The employer controls approval and payment release.
Confirm completion
The employer reviews the completed work against the agreed criteria for that project.
Release payment
When the project is complete, the employer releases the payment.
The talent invoices the employer in their own name.
Talents across Europe can use VirtualMasst’s PEPPOL invoicing when required.
Payout follows
Payouts are issued fifteen calendar days after the employer releases payment for a completed project.
LARGER JOBS
Split a larger job into several projects
For a larger job, the employer can decide to organise the work as several projects.
Pre-fund each project
Each project is pre-funded before work on that project begins.
Review each project
The employer reviews the completed work against the agreed scope, deliverables and acceptance criteria.
Confirm and release
The employer confirms completion and releases payment for that project.
Once a project is confirmed and released, that payment is final and non-refundable.
The next project can then proceed under its own agreed scope, deliverables and terms.
AGREEMENT
What both sides agree before work begins
YOUR NEXT STEP
Understand responsibilities
The talent supplies the agreed work and invoices the employer in their own name.
The employer chooses the talent, manages the collaboration, approves the completed work and releases payment.
VirtualMasst connects employers and talents and facilitates pre-funding and payment through Stripe.
For account checks, see Trust. For current platform charges, see Pricing.
YOUR NEXT STEP
Understand responsibilities
The talent supplies the agreed work and invoices the employer in their own name.
The employer chooses the talent, manages the collaboration, approves the completed work and releases payment.
VirtualMasst connects employers and talents and facilitates pre-funding and payment through Stripe.
For account checks, see Trust. For current platform charges, see Pricing.
Get started
Trust & verification