top of page
connected 2.jpg

Terms of use

Welcome to VirtualMasst! These Terms of Use ("Terms") govern your access to and use of our platform, website, and services provided by VirtualMasst ("we," "us," "our"). By using VirtualMasst, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

Important notice!

  • VirtualMasst

    VirtualMasst (or ‘MarketPlace” or “Platform” “we” or “our” or “us”): means VirtualMasst, trading as VirtualMasst, including its website, mobile applications if any, and any related services; a company registered in Belgium with registered number 1004202396.

    ​

    Marketplace/Platform: Refers to VirtualMasst website, we designed to connect freelancers and companies.

    User: means any individual or entity using the platform, including freelancers, student and hiring companies/solo entrepreneurs, SMEs or anyone connecting with us.

    Freelancer, student or Fresher: means an individual offering services through the platform, including independent freelancers or business owner, students and young graduates as of at 18 years.
     

    Client or Customer: A hiring company, a solo entrepreneur or anyone seeking to hire skilled, talented staff through VirtualMasst platform.
    Content: Any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the platform.

    ​

  • Eligibility

    • You must be at least 18 years (or the age of majority in your country if the age of majority is over or under 18)  old to use VirtualMasst. By registering, you represent and warrant that you meet this age requirement.

    • Account Registration/Sign up: To access certain features of the platform, you must create an account. 

    • You agree to provide accurate, current, and complete information during registration and keep it updated. You must register for an account to have full access to our Services, and your registration may be subject to our approval.

    • Registered users of our Services are “Users” and unregistered users are “Site Visitors”.

    • Your Account registration is subject to approval by VirtualMasst. We reserve the right to decline a registration either to join VirtualMasst or to add an Account of any type, for any lawful reason, including supply and demand, cost to maintain data, or other business considerations.

    • Account Security: To access certain features of VirtualMasst, users must register for an account. By creating an account on the platform, you agree to:

      • Eligibility: You must be at least 18 years old (or the age of majority in your country if the age of majority is over or under 18) to use VirtualMasst. By registering for an account, you represent and warrant that you meet this age requirement.

      • Account accuracy: Users must provide accurate, complete, and up-to-date information during registration and agree to update such information as needed. You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use or suspected breach of security.

  • Use & compliance

    You confirm that you are either:
    (i) doing business under your own name as a self-employed individual/sole proprietor or are an employee or agent of an independent business (such as a corporation, limited liability company, or other entity);
    (ii) will use our Services for business purposes only;
    (iii) will comply with any licensing, registration, or other requirements with respect to your business, or the business for which you are acting, and any offering or provision of VirtualMasst Services; and
    (iiii) are either a legal entity or an individual who is at least 18 years old (or the age of majority in your country if the age of majority is under 18), and that you can form legally binding contracts.
    Account Security: You are responsible for maintaining the security of your account and for any actions taken under your account. VirtualMasst is not liable for any loss or damage arising from your failure to secure your account.

  • The user undertakes to use this platform or Website in compliance with all laws and legal and/or contractual provisions. The user may not use the VirtualMasst platform in a manner which could harm the interests of VirtualMasst, its suppliers and/or customers.
    You, as Users agree not to engage in any activity that:

    • Violates applicable local, state, national, or international laws or regulations.

    • Violates the intellectual property rights of others.

    • Involves the distribution of unsolicited commercial messages (spam).

    • Attempts to gain unauthorized access to our platform, systems, or networks.

    • Forges any person or entity or falsely states or misrepresents your affiliation with a person or entity Is illegal

    • Related to the money laundering

    VirtualMasst reserves the right to extend the list with other activities that may be judged to be in noncompliance with the platform.
     

  • Types of Accounts Offered by VirtualMasst

    VirtualMasst offers different types of accounts tailored to the needs of various users. Each account type provides specific features and benefits to help users maximize their experience on the platform:

    1. Freelancer Accounts: This account allows freelancers to create a profile, apply for jobs, and communicate with potential clients. 

    2. Company Accounts: This account provides free limited access to a limited category of Freelancers, to post unlimited job listings, use advanced search and filtering tools to find suitable freelancers in their chosen category and manage their hiring processes through the platform. It also includes standard access to customer support.

    By accepting these terms and registering for an account, you agree to adhere to the rules and guidelines set forth in this document. If you do not meet these requirements, you must not use our Platform.
     

  • who can create a profile

    Freelancers: Freelancers can create profiles, showcase their skills, and apply for Assignment / projects. Freelancers are responsible for ensuring that the content of their profiles and project proposals are accurate and do not infringe on third-party rights.
    Hiring Companies: Companies can post job listings, browse freelancer profiles, and hire freelancers for projects. Companies are responsible for providing accurate job descriptions and ensuring that payments are secured through the platform before any services are rendered..
    VirtualMasst will not intervene for job description or inaccurate freelancer profile.

  • VirtualMasst Plan

    The following payment fees are applicable on the VirtualMasst platform. By using our services, you acknowledge and agree to these fees as a binding and non-negotiable:

    • Daisy Fee: 7% commission fee for freelancers on each hire transaction

    • Calla Fee: €50 to be paid if a talent is hired on a fixed or hourly contract regardless of the type of mission

    • Iris Fee (Platform fee for all Talents): €9 Monthly fee for all freelancers as soon as registered on the platform (if hired or not hired you pay the platform maintenance fee and stationery.

    • Daffodil Fee (Company): 99€ a one time fee to pay by company as a registration, station fee, post job and start searching for talents.

    • Clover fee (Company): €50 platform maintenance fee – you pay this fee each time you hire for a fixed or hourly contract, it cover all our admin and support service.

    • Marigold Fee: €399 Subscription Fee for everyone to have the ability to publish ads on the platform
       

  • VirtualMasst offers a referral and reward program that allows users to earn monetary rewards by inviting freelancers and hiring companies to join the platform using their unique referral link. Read the Referral and Reward Policy here

  • Confidential Information: Users may receive confidential information during their use of the platform or when hired by third party. All parties agree to protect and maintain the confidentiality of such information.

    Data Protection: VirtualMasst is committed to protecting user data in accordance with the GDPR and other applicable data protection laws. Please refer to our Privacy Policy for more information.
     

    • You agree that we have the right to share your personal data with certain recipients, including:

    • Our affiliated/associated companies or other entities working with VirtualMasst;

    • Our internal services if and to the extent necessary to fulfil certain legal obligations or to safeguard our legitimate interests. This may be the case, for example, for

    • Internal administrative purposes. This includes the coordination of services to our partners, the centralised provision of internal services, etc.;  

    • Our commercial partners, including our suppliers and stakeholders;

    • Public authorities (including judicial and police authorities and regulators);

    • Banks and insurers;

    • Our professional advisers (e.g. lawyers, consultants);

    • Service providers connected with recruitment;

    • Our IT service providers (e.g. WIX website developpers);

    • Online payment service providers;

    • Providers of analytics and search engines that help us improve and optimise your site (e.g. Google);

    • Ordinary courts and tribunals in the event of a dispute involving you;

    • The law enforcement authorities in the event of the detection or suspicion of the occurrence of an offence involving you in accordance with or as required by applicable law;

    • Government entities authorised to access/obtain your data in accordance with applicable law;

    • External service providers in connection with the management of our commercial relationship with you (this is the case, for example, for certain advertising delivery services or when carrying out our surveys with you);

    • We will also disclose your personal data to third parties:

    • In the event of the sale or purchase of a company or assets, in which case we may disclose your personal data to the potential seller or buyer of such company or assets;

    • If VirtualMasst or almost all its assets are acquired by a third party, in which case the data it holds concerning you may be part of the assets transferred;

    • If we are required to disclose or share your personal data in order to fulfil any legal obligation or to protect the rights, property or security of VirtualMasst, our customers or third parties. We may then be required to exchange data with public authorities (including judicial authorities, police and regulators) in the case of, for example, cyber incidents;

    • If such disclosure is necessary to achieve any of the purposes set out in this Policy.
       

  • The right to be informed.

    Subject to data protection laws, you have certain rights regarding the personal data we hold about you. These rights may be exercised by contacting us via the website.

    You have the right to be informed in a clear, transparent and easily understandable manner about how we use your data and about your rights. This is why we provide you with all this information in this Policy;
    The right of access. You have the right to access the personal data we keep about you. We wish to inform you of the personal data we have about you and to enable you to verify whether we are processing them in accordance with data protection laws and regulations;
    The right to restrict processing. You have the right, under certain circumstances, to block or halt further use of your personal data. When the processing is restricted, we can still store your personal data, but we can no longer use them;
    The right to rectification. If your personal data are inaccurate or incomplete, you have the right to request the rectification of your personal data;
    The right to erasure. You have the right to have your data erased. However, the right to erasure (or the “right to be forgotten”) is not absolute and is subject to specific conditions. We are likely to keep your data to the extent permitted by applicable law, and in particular when processing remains necessary to comply with a legal obligation to which VirtualMasst is subject or to establish, exercise or defend a legal claim;
    The right to lodge a complaint. You have the right to lodge a complaint about the way we manage or process your personal data with the competent national data protection authority (in Belgium, this is the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, +32 (0)2 274 48 00, contact(at)apd-gba.be, https://www.autoriteprotectiondonnees.be/);
    The right to withdraw your consent. If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data for direct marketing purposes. To do this you can (1) select the “unsubscribe” option when available, or (2) contact us;
    The right to object to processing. You also have the right to object to certain types of processing, including processing for direct marketing purposes.
    However, note that we may need to retain certain information, for example for legal or administrative purposes (e.g. keeping of accounting records).

    To exercise the above-mentioned requests, please send us an email with “data protection request” in the subject line and include a copy of your identity card or another proof of your identity (e.g. your driving licence) to help us prevent unauthorised individuals from accessing, changing or deleting your personal data. We will respond to your request as soon as practically possible. If we need more than one month
     

  • We have implemented a series of security measures on our website in order to avoid the unauthorised distribution or accessing of data collected and/or received. We have endeavoured to create a secure and reliable website for you, but please be aware that the confidentiality of communications or documents transmitted to us or transmitted or received by a third party through our website or by email cannot be guaranteed. We accept no responsibility regarding the security of the data transmitted using these methods.

    All data you provide to us is stored on secured servers. All payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

    We follow industry best practices to ensure that data are not accidentally or unlawfully destroyed, lost, altered, disclosed or accessed in an unauthorised manner.
     

  • User Content: Users retain ownership of all content they create or upload to the platform. By posting content on VirtualMasst, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content to provide and promote the platform.

    VirtualMasst Content: All content, trademarks, and other intellectual property on the platform (excluding user content) are owned by VirtualMasst or our licensors. Users are prohibited from using any VirtualMasst content without our prior written consent.

  • You may terminate your account at any time by contacting us via our platform. Upon termination, you will lose access to your account and all associated content. However, you are authorized to register again and pay the subscription fee as stipulated in our Terms of use.

  • VirtualMasst reserves the right to terminate or suspend your access to the platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the platform will cease immediately. If you wish to terminate your account, you may simply discontinue using the platform.

  • To the fullest extent permitted by law, VirtualMasst shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

    • Your access to or use of, or inability to access or use, the platform.

    • Your finding clients, projects, jobs, missions, or contacting, hiring talents.

    • Any conduct or content of any third party on the platform. Websites to which hyperlinks are included from the Website are not checked by VirtualMasst and VirtualMasst cannot be held liable for any inappropriate, illicit or illegal content on those websites or for the hyperlinks that those websites have to other websites. The presence on the Website of hyperlinks to third-party websites does not imply, under any circumstances, an approval or quality guarantee by VirtualMasst.

    • Any content that is downloaded or acquired in any other way in connection with the use of the Website is done at the user’s own risk. Users acknowledge and accept that VirtualMasst cannot be held liable for any damage to their computer system or any loss of data incurred in connection with downloading any content from the Website.

    • Any unauthorized access, use, or alteration of your transmissions or content.

    • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our platform by any third party.

    • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform.

    • Any other matters relating to the platform.

    • No liability for damage to computer systems

    • Users acknowledge and accept that they use the Website on their own responsibility.

    This Website is provided as is. To the extent legally permissible, VirtualMasst excludes its liability for and does not guarantee:

    • that the service will be provided without interruption or that it will be 100% reliable; 

    • that the information obtained by using the service is accurate, true and/or free of errors, or that any errors related to the service will be corrected;

    • that the Website will be complete at all times and in all aspects; and/or

    • that the Website will be up-to-date at all times and in all aspects.

  • By using the VirtualMasst platform, you agree to indemnify, defend, and hold harmless VirtualMasst, its affiliates (if any), and each of their respective officers, directors, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, or expenses—including, but not limited to, reasonable legal and accounting fees—that may arise as a result of, or be in any way connected to:

    • Your use or misuse of the platform, including any activity carried out under your account, whether authorized by you or not.

    • Your violation of these Terms & Conditions, or any applicable laws, rules, or regulations.

    • Your infringement or alleged infringement of any intellectual property or other rights of a third party, including copyright, trademark, privacy, or publicity rights.

    This obligation to indemnify includes situations where your actions (or inactions) cause harm or legal consequences for other users or third parties, and where VirtualMasst or its affiliates are required to intervene or respond as a result.

    By accepting these terms, you acknowledge and agree that this indemnification is a necessary measure to protect the integrity, safety, and legal compliance of the VirtualMasst platform and its community.

  • We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or contacting you directly. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

  • These general terms and conditions are governed by Belgian law (with the exception of the rules concerning conflicting laws). Any dispute arising from, or related to, the use of this service will be subject to conciliation between the parties. Should such conciliation fail, the dispute will be referred to the courts of Leuven (Belgium). VirtualMasst reserves the right, at its discretion, to refer disputes to another court having appropriate jurisdiction.

    In the event of any judicial or administrative proceedings, a printed version of this agreement and of any other warning messages sent in electronic format shall enjoy the same standing as other documents and trade registers created and stored in hard copy. However, we strongly encourage users to resolve dispute amicably among themselves

This User Agreement (“Agreement”) contains valuable information about your legal rights and obligations and is a legally binding agreement between you (“you” or “User”) and VirtualMasst (“VirtualMasst,” “we,” or “us”). This Agreement governs your use of VirtualMasst’s website and Site Services (collectively, “Services”). By using the VirtualMasst Site or website Services (including our platform, marketplace VirtualMasst.com, or our applications), and by clicking accept when prompted on the Site or register, you agree to be bound by all agreements which constitute VirtualMasst’s Terms of Use. The “Terms of Service” includes every agreement linked herein, such as the Charges and Fees, Privacy and cookies Policy, Code of Conduct, Terms of Use, applicable Payment Instructions, and this User Agreement, including Section 18, which contains an arbitration agreement and class action waiver that applies to claims brought against VirtualMasst in Belgium. You should read all our terms carefully because you are promising not to break any agreements in this term of use. If you want to use our marketplace or any of our services (collectively referred to as “Services”), whether just by browsing or by registering an account, you must first read and agree to this Agreement (including the dispute resolution and arbitration provisions in Section ‘13). If you do not understand this Agreement or do not agree to all its terms and conditions, you may not use our Services. If you do not understand or agree to this Agreement, do not click to accept this Agreement, “Sign Up, to create your account,” or similar, and do not visit VirtualMasst platform or use our Services. If you are using our Services on behalf of a business or legal entity, you may only do so if you have the authority to agree to the Terms of Service on behalf of that business or legal entity.
To make these terms easier to understand, we emphasize certain terms, and their meanings as defined here.

General terms and conditions governing the use of the VirtualMasst website

e-Mail Disclaimer

The following disclaimer is applicable to each e-mail and its content coming from VirtualMasst. "This message and any attachments may contain confidential information protected by intellectual property rights or other legal protections, and are intended exclusively for the use of the designated recipient. It is strictly prohibited to copy, modify, disclose, or distribute this message or its contents to any third party without prior written consent from VirtualMasst.If you are not the intended recipient, please notify the sender immediately and delete the message from your system. VirtualMasst accepts no liability for any direct or indirect damage resulting from errors, inaccuracies, unauthorized use, disclosure, copying, modification, or the transmission of viruses through this email.

This message does not constitute any formal commitment or obligation on the part of VirtualMasst, unless expressly stated in a written agreement between the intended recipient and VirtualMasst".

Let's Work
Together

Contact Us

welcome@virtualmasst.com

company number 1004202396

Home

About

Contact

© 2025 VirtualMasst  - Disclaimer   -  Privacy Policy  -  Cookie policy

bottom of page