IT PROFESSIONALS ON VIRTUALMASST

Assumpta TABARO
Aug 20, 2025
5 min read

Updated: Nov 6, 2025

What is an IT professional ?

When someone says “IT Professional,” what comes to your mind? A mysterious figure in a hoodie, hunched over glowing screens, whispering about “syntax errors” and “patch updates” while surviving on energy drinks and sheer willpower?

Honestly... not entirely inaccurate :-)

But there’s far more to these digital dynamos than caffeine and code. IT Professionals are THE heroes of our tech-driven lives — the architects, engineers, and troubleshooters who keep the digital world from collapsing into chaos every time your system decides to take a spontaneous holiday.

Call them what you want, but they’ll still fix your mess!

-Developers build things. Apps, systems, tools—whatever keeps the world clicking. They solve problems no one can describe, and fix bugs no one admits to causing. They work with logic, but they think like artists. They read code like others read novels. They spot the typo that broke your entire platform, and they fix it before lunch. You call it magic. They call it Tuesday!

But developers also break things. Not by accident—on purpose. They know every weak spot because they designed it. When they’ve had enough meetings, enough vague tickets, enough “just one quick thing,” they flip the switch. They don’t scream. They sabotage politely.

Hackers aren’t strangers in basements. They’re insiders with admin access and a sense of humor -ya I like to think that way🤷🏻‍♂️ And sometimes, they delete the database just to see who notices.

Be aware when IT guys are bored! You know what? Boredom is dangerous when you speak fluent Python. Do you speak Python? ☺️

-IT support fixes what you broke. They reboot, rewire, and rescue your files from the digital abyss. When your laptop throws a tantrum, they stay calm. When your Wi-Fi disappears mid-meeting, they don’t scream—they sigh and solve. They know your password is taped to your monitor, and they forgive you anyway.

-System specialists keep things running. They update machines, patch networks, and fight off mysterious errors with names like “fatal exception.” They speak fluent cable and can smell a faulty router from across the room.

-Database administrators babysit your data. They back it up, clean it up, and restore it when someone “accidentally” deletes everything. Cloud engineers run the servers you never see. They stretch space, juggle traffic, and make sure your files don’t vanish into thin air.

-Project managers herd developers, chase deadlines, and translate vague business goals into actual tasks—usually while muting a dozen Slack channels.

Together, they hold the tech world together. And they do it while pretending your broken printer is not their fault.

What sets IT professionals apart is their commitment to learning!

In this field, innovation is constant and obsolescence never far behind. Certifications, workshops, and late-night tutorials are routine — as is the drive to stay ahead of ever-evolving threats and trends. Their expertise isn’t fixing what’s broken only, but they anticipate what could break, and figure out the perfect solutions that endure.

For IT professionals, learning never stops. The moment it does, they become irrelevant — reduced to that all-too-familiar helpdesk figure found in every company, the one who hasn’t moved with the times and can only offer the tired refrain: “Did you try turning it off and on again?”

So next time your system runs smoothly, your files sync without a hitch, or your confidential data remains untouched by cybercriminals, remember: it’s thanks to a diverse and skilled community of IT professionals, quietly orchestrating order behind the scenes.

IT professionals are the backbone of digital visibility. Without their technical precision and infrastructure, even the best SEO strategy is just shouting into the void.” — Allison Dunn, SEO Strategist & Digital Growth Expert

The password that broke me (no joking)

I still remember the day I nearly threw my laptop out the window. It was the third time that week I’ve been locked out of my company account because I forgot my new password. Not the old one I’d used for years—no, that one had been deemed “too weak” by the cybersecurity Master Jodi.

Now I had to use a 16-character monstrosity with uppercase, lowercase, numbers, symbols, and apparently a haiku. (a haiku is a traditional form of Japanese poetry known for its simplicity, depth, and connection to nature. It follows a three-line structure with a specific syllable pattern) - that is my password! :-)

Cybersecurity training

Then came the mandatory cybersecurity training. Again, the same voiceover warning me not to click suspicious links, and the same quiz at the end that I could pass in my sleep....BORING stuff for a non-IT.

You got me I’m not in IT person, but I like to write copy, drink coffee, and be fast, of course it happens that I forgot my password...oh please don't judge me☺️.

But then one day, a colleague clicked on a fake invoice link. Within minutes, our systems were compromised. Emails went haywire, files disappeared, and IT had to work overnight to restore everything. That’s when it hit me: those boring trainings weren’t just corporate box-ticking—they were shields. And my password? 16 characters? Try to remember without rewriting it somewhere shsh...don't tell Jodi

Now I still grumble when the training reminder pops up. But I take it seriously. Because hackers don’t care what department you’re in—they need one weak link. And I refuse to be it.

The specialists

There’s a whole cast of tech wizards working behind the scenes:

-Cybersecurity Specialists: Your digital bodyguards, scaring off hackers who treat your data like a buffet.

-Programmers: Logical thinkers who turn ideas into functioning code — powered by caffeine (some of them? Nope all of them..)

-Developers: You think coders, I say creators of entire digital ecosystems.

-Prompt Engineers: the newest breed, fluent in machine-speak. I'm not so sure about that, though—didn't we all help train them or feed them data? 🙂 So… can we call ourselves AI prompters instead? Just asking 😉

-DevOps Engineers: The bridge-builders between development and operations, we all love them

-Network Administrators: The silent sentinels who keep your connections fast, stable, and secure, wherever you're..

-UX/UI Designers: The storytellers of the tech world, crafting interfaces so intuitive you barely notice the technology at all.

-Data Analysts & Data Scientists: The detectives who sift through mountains of information! Do you have secrets? uhm.. you will find out that yourself the day you will mess up with the wrong person!

-IT Trainers & Educators: The boring..kidding, the knowledge-sharers, empowering teams to actually use the tech that’s been so carefully built and implemented. - you do know sometimes they are also boring

And more, the list is soo long, we touched the little surface, but in your comment you can continue the list!

Each of these experts plays a vital role in our modern technology. Together, they’re the reason your digital world is easy, secure, and a little bit magical!