The General Data Protection Regulation (GDPR) law, which came into force in 2018, requires us to uphold your privacy rights and safeguard the personal data we collect or process on our platform. This will enhance privacy rights and secure your information. VirtualMasst ("we," "us," "our") is a freelancing platform or Marketplace that connects freelancers and remote job seekers with hiring companies or entrepreneurs. The privacy, confidentiality, and security of our website visitors and Service users' data are crucial to us. This privacy policy (the "Privacy Policy") describes how we protect and use the information you provide when registering with us or using our website. You should review carefully our Privacy Policy to understand our views and practices regarding your Personal Data and how we will treat it. The Privacy Policy explains how we collect, manage, and protect your Data in connection with the Services we provide. Furthermore, the Privacy Policy covers how we use and protect the information you give us when you use this website, as we keep certain basic information when you visit our website. It further recognises the importance of securing that information and letting you know what we will do. It also sets out your rights as a data subject. Please note that this Privacy Policy only applies to our website and Services. Our website may contain links to other websites of interest. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question. We are registered at Crossroads Bank for Enterprises (Kruispuntbank van Ondernemingen) under the number 1004202396. We hold and process all personal data strictly in accordance with the European Data Protection Law 2018 (GDPR). Using our Platform, you warrant and undertake that you have obtained the requisite consent to enable us to use, disclose, and otherwise process all such Personal Data to perform the Services and any compatible supporting functions. We may change this Privacy Policy from time to time by updating this page. You should revisit this page from time to time to ensure that you are happy with any changes.

Important notice!

VirtualMasst (hereafter: "we", "our", "us" or "VirtualMasst") is committed to respecting and protecting your privacy.

This privacy policy (hereafter “the Policy”) aims to clarify how we process the personal data (“data”; “personal data”) of our prospective customers, suppliers, job applicants, stakeholders, shareholders and partners data that we collect from you or that you provide to us.

Please read the following carefully to understand our practices regarding your personal data and how we will use them. By visiting the website https://www.virtualmasst.com , you agree to the practices described in this Policy.

Our Policy contains the following sections:

In this Privacy Policy, the following highlighted words and expressions shall have the following meanings, except where otherwise defined in an Agreement or where the context otherwise requires:
1.Applicable Law: means any applicable law, order, regulation, rule, order of court, code or similar in any jurisdiction, as amended, reenacted or modified from time to time and the Law governing these Terms & Conditions, including but not limited to the General Data Protection Regulation (GDPR), 2018;

2.Agreement: means any agreement between VirtualMasst and the Client to which our Terms & Conditions apply;

3.Client: (or “you” or “yours”): means the person, Company, firm or organisation to whom VirtualMasst agrees to work with provide the Services by the Agreement and our Terms & Conditions; 4.Confidential Information: means all Information that a Party disclose because of or through the relationship created between the Parties under the Agreement and which is about or relating to the business of each Party (including Information of the business, Company, affairs, customers, contractors, employees, products, developments, operations, processes, pricing, networks, trade secrets, design rights, know-how and financial Information, products, Services, service levels, customer satisfaction, proposed Services and products, pricing, and margins) or the people connected to the Party (including the directors or partners, investors, staff, suppliers, customers, clients, prospects and contractors) but excludes Information that is openly published by such Party, or Information that is publicly available without breach of our confidentiality obligation;
5.Fees: means all fees payable by the Client or independent freelancers or anyone seeking job or project on VirtualMasst platform as set out in the Agreement or General Terms and Conditions or as otherwise agreed in Writing;

6.Including: shall not imply any limitation on the generality of the concept or thing of which examples are being given;

7.a Person: includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);

8.Privacy Policy or Policy: means this Privacy Policy;

9.Process or Processing or Processes: when applied to Personal Data, will include (without limitation) the collection, organisation, recording, storage, altering, use and disposal of Personal Data; 10.Party or Parties: refer to the Parties to the Agreement;

11.Services: means any service rendered by VirtualMasst to the Company, a person pursuant to or in connection with any Agreement, and the Services to be provided by VirtualMasst to the Customer under the Agreement as specified in the Fee Schedule 12.Terms & Conditions: means the standard terms and conditions; 13.VirtualMasst (or “we” or “our” or “us”): means VirtualMasst, trading as VirtualMasst, a company registered in Belgium with registered number 1004202396 whose registered as an online platform.

14.In Writing: shall be construed as written or represented by any means reproducible in Writing, including any form of print, email, facsimile or photograph or represented by any other substitute or format for storage or transmission for Writing or partly one and partly another.
The type of personal information we collect will vary significantly depending on numerous factors, including your circumstances, the nature of your relationship with us, the nature of Services or category of services you are looking for or are asked to perform and the extent of contact with you. We group your personal information into the following categories
15•Contact Details: Your contact details include title, name, job title, postal address, email address, phone number, demographic information such as postcode, preferences and interests, and any other information you provide by filling in a form. This includes information provided during our correspondence when completing a contact form via the website, when completing our Agreement when subscribing to our email list or blog posts, or when requesting further Services.

16•Employment: We may also hold information provided to us about an application or expression of interest in a job with VirtualMasst. Such personal information may include employment history, academic background, nationality, license status in Europe or outside, and contact details. We may also collect information from third parties while performing background checks, collecting references, and obtaining credit references. By entering an employment through VirtualMasst platform, you consent to Personal Data being processed by VirtualMasst as required by the GDPR Law 2018.

17•Customer Due Diligence (CDD) Records: Information about you that we obtain to connect you with corporate clients or connect you to individuals or businesses. Depending on the circumstances and the nature of your relationship with us, such information may include, without limitation, your information about your circumstances. This may include, but is not limited to, identity information such as your passport or other identity document details, date of birth, nationality, place of birth and country of residence, job title and address details, Certificate of conduct, or police check, etc;

18•Details of your visits to our site: Including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data may be recorded, including IP addresses and cookies. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Usage Data includes information about how you use our website, products and Services. Our cookie policy provides information about the cookies and describes how we use them. 19•social media, blogs, reviews: Any social media posts or comments you send us (for example, via Facebook, Instagram, LinkedIn and/or Twitter) will be shared under the terms of the relevant social media platform on which they are written and could be made public. We have no control over that policy or the terms of such social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and Pinterest, as other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend reviewing the terms and conditions and privacy policies of your social media platforms. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it. Any comments you post on the website, or our blog will be visible and shared with all other visitors and the public. Any comments you make on these Services and social media must not be offensive, insulting or defamatory. You ensure that any comments you make comply with any relevant policy. 20•Other Records: We will collect your personal information only where we are legally permitted to do so and only to the extent appropriate and necessary to fulfil our contractual obligations and provide Services to you. Other information about you which we may obtain as part of our day-to-day business operations, includes (but are not limited to), your attendance at conferences, seminars and other events attended, hosted or sponsored by VirtualMasst, and your preference in respect to marketing communications sent by VirtualMasst. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. We are committed to making online experiences relevant and informative. To help achieve this, we collect anonymous information (information that cannot be related back to you). This information is collected in many ways and is detailed further under our cookie policy.
We require this information to understand your needs and provide you with a better service, and for the following purposes
21. Service Delivery: Our legitimate business interest is to provide our services and platform to you;
22.Internal management, administrative, and organisational purposes: We may keep your information for internal record keeping. This includes maintaining internal records, carrying out other business administration tasks, and facilitating our business's effective management and administration, including business planning, budgeting, and forecasting. We also enforce our Terms & Conditions of Service and collect our Fees. We do so in relation to our legitimate business interest in processing your Personal Data to manage our business Processes.

23.Development and Improvements: We may use the information to improve our Services and/or to develop new products and Services. 24. Marketing about our Services, our news and events: we may periodically send promotional emails about new Services, special offers or other information which we think you may find interesting using the email address you have provided, including sending you our newsletters, information about our Services, related information which may be of interest to you and to invite you to our events. We would promote our services and send you marketing and promotional materials from time to time regarding our legitimate business interests. Where we have obtained your consent to send marketing, we rely on consent as the legal basis. You can tell us to stop sending you marketing information at any time by objecting or withdrawing your consent. You can contact us at welcome@VirtualMasst.com or use the unsubscribe link in any marketing email you receive.

25. Research, statistics and other data analysis: From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website to suit your interests. We may also create forecasts and business plans, improving our service and developing new Services. We consider it our legitimate business interest to Process your Data to build and improve our business through aggregated and anonymised reporting analysis.

26. Relationship Management: To manage, maintain, and develop our client relationships.

27. Sharing data with other third parties: this includes those who process personal data on our behalf. We refer to our legitimate business interest in sharing your data with trusted third Parties who provide us with Services related to our provision of Services to you, including professional advisers, screening service providers, and IT service providers.
We endeavour to collect your personal information directly from you wherever possible. However, the nature of the Services we perform and the context in which we manage your personal information can often result in us collecting your personal information indirectly from third-party sources. Additionally, there may be circumstances where we must seek your personal information from independent sources (for example, when we need to use your personal information to comply with any legal requirements to validate your identity or background). VirtualMasst may use the following methods to collect data:

28.Direct interactions on our website: For example, when you fill out and submit a registration form, sign up to find job on our platform, a newsletter, make an enquiry, or comment on our social media accounts, we will ask you to agree that we can hold your personal information for this purpose as part of the sign-up Process.

29. Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We use Cookies and Google Analytics to collect standard internet log information using cookies, server logs and other similar technologies. This information is collected in various ways and is detailed further under our cookie policy.

30.Third Parties or publicly available sources: We may receive Personal Data about you from various third parties and public sources.

31. On social media: We have several social media platforms where we interact with individuals who follow our sites or respond to our postings. We engage with and respond to individuals who also have a presence on these platforms, and all these interactions remain on the site on which they are posted. We use the analytics provided by these platforms to understand how our posts are engaging users.

32. Our clients and people who email or call us: Our business idea is to work and connect on an ongoing basis with a portfolio of businesses based everywhere in the world. We may receive email and phone enquiries from individuals asking us for further details about our services. In these cases, we will contact you by telephone or online video messaging or enter email correspondence with individuals to provide the information they need. During this Process, individuals may share commercially sensitive information about their business with us.

33. Providing your Personal Data to others: We will not sell or lease your personal information to third parties unless we have your permission, or the law requires us to.

34. We may disclose your personal information to third parties only:

• If we are obliged to disclose or share your Personal Data to comply with any legal obligation, our customers or others. This includes exchanging information for fraud protection and credit risk reduction with other companies and organisations or taxes compliances.

• We may disclose your Personal Data to our insurers and/or professional advisers insofar as reasonably necessary to obtain or maintain insurance coverage, manage risks, obtain professional advice, or establish, exercise, or defend legal claims, whether in court proceedings or an administrative or out-ofcourt procedure.

•To our suppliers or subcontractors insofar as reasonably necessary for properly administrating our website and business and communications.

Whenever we share your personal information, whether internally or externally, we will ensure that such sharing is kept to the minimum necessary.
We only retain your information for as long as necessary to fulfil the purposes we acquired it and to ensure we meet our legal data protection and privacy obligations. This typically means that we will hold your information for the period during which we provide you with our Services. However, you are free to unsubscribe or close your account whenever you wish to do so
The Data Protection Law 2018 grants people a range of rights to exercise their Data in certain circumstances (exemptions may apply). Your rights under the Data Protection Law 2018 include the rights to:

Your right of access – You can ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure—In certain circumstances, you can ask us to erase your personal information. However, the right to erasure (or the “right to be forgotten”) is not absolute and is subject to specific conditions. We are likely to keep your data to the extent permitted by applicable law, and in particular when processing remains necessary to comply with a legal obligation to which VirtualMasst is subject or to establish, exercise or defend a legal claim;

Your right to restriction of Processing – You have the right to ask us to restrict the Processing of your information in certain circumstances.

Your right to object to Processing—You have the right to object to Processing your data in certain circumstances.

You have the right to ask us not to Process your Personal Data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party. You can exercise your right to prevent such Processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This security measure ensures that Personal Data is not disclosed to anyone with no right to receive it.

We may also contact you to ask for further information about your request to speed up our response. You will have access to your details of personal information we hold about you under the GDPR Law 2018 and you can delete or amend the information held. You can easily do so by: Connecting to your account and modifying whenever necessary. It is your responsibility to always share data with us securely.

The right to withdraw your consent. If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data for direct marketing purposes. To do this you can (1) select the “unsubscribe” option when available, or (2) contact us;
The right to object to processing. You also have the right to object to certain types of processing, including processing for direct marketing purposes.
However, note that we may need to retain certain information, for example for legal or administrative purposes (e.g. keeping of accounting records).

You have the right to lodge a complaint about the way we manage or process your personal data with the competent national data protection authority (in Belgium, this is the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, +32 (0)2 274 48 00, contact(at)apd-gba.be, https://www.autoriteprotectiondonnees.be/);

To exercise the above-mentioned requests, please send us an email with “data protection request” in the subject line and include a copy of your identity card or another proof of your identity (e.g. your driving licence) to help us prevent unauthorised individuals from accessing, changing or deleting your personal data. We will respond to your request as soon as practically possible. If we need more than one month, we will let you know.
We have implemented a series of security measures on our website in order to avoid the unauthorised distribution or accessing of data collected and/or received. We have endeavoured to create a secure and reliable website for you, Unfortunately please be aware that the confidentiality of communications or documents transmitted to us or transmitted or received by a third party through our website or by email cannot be guaranteed. Also, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Please be aware that communications over the Internet, such as emails / emails, are not secure unless they have been encrypted. Your communications may route through several countries before being delivered – this is the nature of the World Wide Web/Internet. VirtualMasst cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

All payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We follow industry best practices to ensure that data are not accidentally or unlawfully destroyed, lost, altered, disclosed or accessed in an unauthorised manner.
You agree that we have the right to share your personal data with certain recipients, including:

Our affiliated/associated companies or other entities working with VirtualMasst;

Our internal services if and to the extent necessary to fulfil certain legal obligations or to safeguard our legitimate interests. This may be the case, for example, for

Internal administrative purposes. This includes the coordination of services to our partners, the centralised provision of internal services, etc.;

Our commercial partners, including our suppliers and stakeholders;

Public authorities (including judicial and police authorities and regulators);

Banks and insurers;

Our professional advisers (e.g. lawyers, consultants);

Service providers connected with recruitment;

Our IT service providers (e.g. WIX website developpers);

Online payment service providers;

Providers of analytics and search engines that help us improve and optimise your site (e.g. Google);

Ordinary courts and tribunals in the event of a dispute involving you;

The law enforcement authorities in the event of the detection or suspicion of the occurrence of an offence involving you in accordance with or as required by applicable law;

Government entities authorised to access/obtain your data in accordance with applicable law;

External service providers in connection with the management of our commercial relationship with you (this is the case, for example, for certain advertising delivery services or when carrying out our surveys with you);

We will also disclose your personal data to third parties:

In the event of the sale or purchase of a company or assets, in which case we may disclose your personal data to the potential seller or buyer of such company or assets;

If VirtualMasst or almost all its assets are acquired by a third party, in which case the data it holds concerning you may be part of the assets transferred;

If we are required to disclose or share your personal data in order to fulfil any legal obligation or to protect the rights, property or security of VirtualMasst, our customers or third parties. We may then be required to exchange data with public authorities (including judicial authorities, police and regulators) in the case of, for example, cyber incidents;

If such disclosure is necessary to achieve any of the purposes set out in this Policy.
VirtualMasst reserves the right to update this Policy from time to time. Any changes we make will be posted on this page and, if necessary, notified to you by e-mail. Please check it frequently to track any updates or changes made. Your continued use of this Website, following the publication of the changes to the Policy, implies your acceptance thereof.

In the event of a conflict or incompatibility between a provision of this Policy and a provision of another VirtualMasst policy or document relating to data processing, the provision of this Policy shall prevail.

This Privacy Policy was last updated on 13 May 2025.

We may update this Privacy Policy from time to time, including during the provision of the Services, without your consent. This Privacy Policy and any future variations will be published on our website, virtualMasst.com by public notice to all our clients. Based on such publication, you shall be deemed to have agreed to this Privacy Policy and all such variations. We advise you to check this page regularly to ensure you are happy with any changes to this Privacy Policy.

Private Policy

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In this Privacy Policy, the following highlighted words and expressions shall have the following meanings, except where otherwise defined in an Agreement or where the context otherwise requires:

We require this information to understand your needs and provide you with a better service, and for the following purposes

Private Policy

Let's Work Together

Let's Work
Together