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Virtual assistants

European Virtual Assistants

Find European virtual assistants whose profiles are reviewed and approved by the VirtualMasst team.

Explore relevant experience, working languages and availability, then start a conversation with the talent you choose. Virtual assistants can reinforce your team across recurring administrative, executive, customer and operational work.

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Administrative virtual assistantsExecutive virtual assistantsCustomer service virtual assistants
When it fits

When to hire European virtual assistants

A virtual assistant can add capacity to your team when recurring work needs a dedicated person. VirtualMasst connects employers with independent talents across Europe and beyond where Stripe operates.

Recurring administrative support

Look for a virtual assistant when calendars, records, communication or other recurring responsibilities need consistent attention.

Executive support

An experienced executive virtual assistant can help when the role involves senior stakeholders, priorities, scheduling and close coordination.

Customer and operational support

Some virtual assistants specialise in customer communication, business operations, bookkeeping support or project coordination.

Flexible collaboration

Choose a talent for a defined job, longer engagement or ongoing support according to the responsibilities and working rhythm you agree.

Don’t replace your employees. Reinforce them.

Skills

Skills and experience to look for

Look for experience that matches the responsibilities, tools and level of judgement involved in your job.

Relevant working experience

Review previous roles, industries and responsibilities. Look for examples that are close to the type of support your business needs.

Organisation and judgement

Ask how the talent manages priorities, recurring responsibilities, changing requests and work that depends on other people.

Clear communication

Discuss availability, working languages, tools, rate and work setup. The work setup can be on site, remote or hybrid.

Further checks are the employer’s duty.

Specialisations

Virtual assistant roles to explore

Different virtual assistants bring different professional backgrounds. Start with the role closest to the responsibilities in your job.

Administrative and executive virtual assistants

Look for talents whose experience matches day-to-day organisation, executive coordination and recurring business administration.

Typical work includes
  • Administrative virtual assistants
  • Executive virtual assistants
  • Calendar and meeting coordination experience
  • Business communication experience
  • Document and records administration
Explore administrative virtual assistants

Executive virtual assistants

How to shortlist virtual assistants

1. Compare relevant experience

Review profiles, CVs and previous responsibilities. Focus on experience that relates closely to your own working environment and needs.

2. Start a conversation

Discuss the responsibilities, tools, availability, working languages, rate and how the talent prefers to organise recurring work.

3. Choose the right talent

Select the talent whose experience and approach fit the job. Agree the scope, timeline and deliverables directly before the collaboration begins.

Rates

Rates, availability and ways to work

Rates are agreed together

Each talent sets their own professional rate. You agree the rate directly before work begins.

Confirm availability

Ask when the talent can start, their available working capacity and whether it fits the rhythm of your business.

Choose the work setup

The job can be:

  • On site
  • Remote
  • Hybrid

Structure the job

The work can be:

  • A defined short-term job
  • A larger job divided into several projects
  • Ongoing support on an agreed schedule

About rates

Rates depend on the talent, experience and agreed scope. Current platform charges are listed on Pricing.

The platform

How VirtualMasst supports the engagement

Trust & verificationView pricing
  • Connects employers directly with independent virtual assistants
  • The VirtualMasst team reviews and approves talent profiles
  • Profile checks include the CV and applicable business information such as VAT or company registration
  • Stripe carries out identity, banking and compliance checks
  • Facilitates pre-funding and payment through Stripe
  • Employers pay upfront through Stripe, using a valid payment method
  • Where applicable, invoices can be created and sent through VirtualMasst’s PEPPOL network

The employer chooses who to hire.

FAQ

Questions about hiring virtual assistants

Can I hire remote virtual assistants in Europe?

Yes. The work setup can be remote, on site or hybrid. You and the talent agree the setup directly.

Are virtual assistant profiles checked?

Talent profiles are reviewed and approved by the VirtualMasst team. Stripe carries out identity, banking and compliance checks, including Know Your Customer (KYC).

Does VirtualMasst choose the virtual assistant for me?

No. Employers explore profiles, communicate directly with talents and choose who they want to hire.

Can I speak with a talent before choosing them?

Yes. You can start a conversation and discuss the job, experience, availability, rate and work setup directly.

How is the work paid for?

The employer pays upfront through Stripe, using a valid payment method. Funds are held within the Stripe payment flow until release. When the agreed work is complete, the employer confirms completion and releases payment.

Where can I learn more about virtual assistant services?

The virtual assistant services page explains the work itself, including scope and how to describe the job.

Virtual assistant services

An assistant on a call at a laptop
Engagement

Match the virtual assistant to the job

1

The responsibilities are clearly defined

Look for a talent whose previous experience matches the responsibilities, tools and working rhythm you already understand.

2

The role needs some discussion

Start a conversation with relevant talents and clarify the responsibilities, expected outcome and working arrangement together.

3

The support is ongoing

Choose a talent whose availability and experience fit recurring support over a longer period.

For larger jobs, you can decide whether splitting the work into several projects is useful.

Your next step

Find your virtual assistant

Describe the responsibilities, skills, tools, expected outcome, timeline and work setup. Talents whose experience fits the job can apply directly.

Virtual assistant servicesStartup virtual assistant supportRemote administrative supportCustomer support outsourcing
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