Referral

The referral program is available to all registered users of VirtualMasst in good standing. Participation is free and voluntary.

The programme is available to:

• Approved VirtualMasst freelancers;
• Approved VirtualMasst business accounts;
• Other users specifically approved by VirtualMasst to participate in the programme.

VirtualMasst may operate a separate Affiliate Programme for professional affiliates, publishers, agencies or other commercial partners.

An affiliate partner may not claim both an affiliate commission and a standard referral reward for the same referred party or transaction unless VirtualMasst has expressly agreed otherwise in writing.

Tracking requirement: To qualify, the referred party must sign up using the referrer’s unique digital referral link. Retroactive claims ("I forgot to use the link") will not be processed under any circumstances.

Referral program reminder each user receives a unique referral link via their dashboard. This link can be shared to invite freelancers and hiring companies to join VirtualMasst.

To qualify for referral rewards, the invited user must:

• Sign up using your referral link
• Complete all onboarding steps (e.g., profile setup, full registration)
• Become active on the platform (e.g., post a job or apply to one)

Track A - Business referral hiring companies)

Track A rewards referrers for introducing new companies that subsequently hire through VirtualMasst.

The objective is to reward real business activity, rather than registrations.

Rewards for bringing in a new hiring company scale dynamically based on the Initial Funded Project Value (IFPV) of their first contract or project milestone. This ensures small projects trigger small rewards, and large projects trigger large rewards.

First valid referral rule: where more than one person refers the same company or freelancer, the first valid referral recorded by VirtualMasst will normally receive attribution.

Company trigger: the referred company must post a project/mission, hire a freelancer through the platform, and successfully fund the project.

Project Size Tier I Total Funded Value (TFV) I Referrer Reward Payout

Tier 1: Micro/Trial I €100 – €500 I €15

Tier 2: Standard project I €500 – €2000 I €40

Tier 3: Large project I €2,000 – €5000 I €100

Tier 4: Enterprise contract I €5,000+ I €200

Referral attribution window

A referral remains attributable to the referrer for 30 calendar days from the date of the first recorded referral click.

Track B - Talent Referral (freelancers)

Track B rewards referrers for introducing new freelancers who become verified and commercially active on VirtualMasst.

VirtualMasst does not intend to reward simple registrations. The purpose of this track is to build a genuine pool of qualified professionals who can participate in the marketplace.

Qualifying freelancer

A referred freelancer must:

• register through the referrer's valid referral link.
• complete their VirtualMasst profile.
• complete all required identity, business and/or VAT verification.

Requirements applicable to them.

• be approved by VirtualMasst.
• remain in good standing.
• complete the applicable first qualifying commercial activity required by the programme.

A free registration, incomplete profile, failed verification or abandoned application does not generate a referral reward.

Track B reward structure

The programme uses a volume-based structure.

Qualifying referred freelancers Reward per qualifying freelancer

1–5 €10

6–15 €15

16+ €25

The higher rate applies only to qualifying freelancers within the relevant volume band.

Example

A referrer introduces seven qualifying freelancers.

The reward is:

• First five freelancers: 5 × €10 = €50
• Freelancers six and seven: 2 × €15 = €30.

Total earned: €80

A qualifying commercial event include:

• a successful paid VirtualMasst subscription fee.

Free trials, promotional registrations and non-paying accounts do not qualify unless expressly stated otherwise!!

Referral rewards are initially recorded as Pending.

They become payable only after the relevant validation period has expired and the qualifying transaction remains valid.

Track A — Hiring companies

For qualifying business referrals:

• Projects below €2,000: 30 calendar-day validation period.
• Projects of €2,000 or more: 60 calendar-day validation period.

The validation period begins after the relevant qualifying payment has been successfully processed.

The reward may be cancelled if the underlying transaction is:

• refunded;
• cancelled;
• reversed;
• charged back;
• determined to be fraudulent;
• or otherwise invalidated.

Track B — Freelancers

Freelancer referral rewards are normally approved within 15 business days after the relevant qualifying payment or commercial event has successfully cleared and remains valid.

Referral wallet and payment

To receive a referral reward, the referrer must have an approved and active payout method connected to their VirtualMasst account.

The applicable requirements are:

Freelancers and individual referrers: an activated and verified Stripe Connect account may be required to receive payouts.

Business referrers: an approved and verified business bank account may be used as a payout method, where supported by VirtualMasst.

VirtualMasst may require additional identification, business or tax information before processing a payout.

The payout method must belong to the referrer or to the legally registered business associated with the VirtualMasst account.

Stripe Connect

Where Stripe Connect is used, the referrer must:

• complete the Stripe Connect onboarding process;
• provide any information requested by Stripe;
• complete applicable identity or business verification;
• activate their Stripe Connect account; and
• maintain an active connection between Stripe Connect and their VirtualMasst account.

VirtualMasst does not control Stripe's verification or approval process. Stripe may request additional information before allowing payouts.

Business bank account

Where a business is eligible to receive referral rewards through a bank account, the bank account must:

• belong to the registered business associated with the VirtualMasst account;
• contain accurate and current banking information;
• be capable of receiving the applicable payment;
• and satisfy any verification requirements imposed by VirtualMasst or its payment providers.

VirtualMasst may refuse a payout to a personal account where the referral activity is conducted through a registered business account.

Payout processing

Once a referral reward has passed the applicable validation period and all eligibility and payout conditions have been satisfied, VirtualMasst will process the reward using the approved payout method associated with the referrer's account.

Referral rewards are not considered payable until the relevant referral has been validated and the required payout method has been successfully activated.

Payout threshold

The minimum payout threshold is €50, unless VirtualMasst specifies otherwise for a particular referral campaign or programme.

Where the approved referral balance is below the applicable threshold, the reward may remain pending until the threshold is reached.

Delays caused by payout setup

• A delay caused by incomplete:
• Stripe onboarding,
• failed verification,
• incorrect bank information, account restrictions or other payment-provider requirements does not invalidate an otherwise qualifying referral reward.

The reward will remain subject to the applicable programme terms and may be paid once the required payout conditions have been satisfied.

Third-party payment charges

Referral payouts may be subject to applicable payment-processing fees, currency conversion costs, banking charges or other charges imposed by Stripe, banks or other payment providers.

VirtualMasst does not guarantee that the amount ultimately received by the referrer will be identical to the gross referral reward where third-party charges apply.

Taxes and reporting

Referral rewards paid under this Programme are incentives for qualifying introductions. They do not constitute payment for freelance services, project work, or any business transaction supplied by the referrer to VirtualMasst. Consequently, referrers are not required to issue an invoice, and VirtualMasst does not add VAT to these rewards.Referrers are solely responsible for determining if rewards must be declared as income, and for fulfilling all applicable tax, VAT, social contribution, or reporting obligations in their country of residence. VirtualMasst does not provide tax advice. Where legally required, VirtualMasst will collect, report, or withhold information concerning referral rewards in accordance with applicable laws.

VirtualMasst strictly enforces the integrity of its Referral and Reward Program. Any abuse, manipulation, or circumvention of the system will result in immediate disqualification from the program and may lead to account suspension or permanent removal from the platform. The following actions are strictly prohibited:

• Creating fake companies or freelancer accounts to meet referral targets
• Self-referrals or registering under multiple identities
• Referring users with no intent to actively use the platform by posting jobs or hiring
• Use of bots, automation tools, or mass-registration tactics
• Posting fake job listings or faking hiring efforts will lead to the removal of your referral from the platform. Any referral who does not post a job or make a hire will be disqualified, and simply having accounting referrals will not be enough to claim rewards.
• Instructing referred users to bypass or avoid proper onboarding
• Promoting or facilitating off-platform payments

Important: All hiring and payments must be conducted through the VirtualMasst platform in order to be counted as referral. Any referral connected to hiring or payment activities outside of the platform will be deemed ineligible. Users involved in such actions will be disqualified from receiving rewards, and their accounts may be suspended or permanently banned.

VirtualMasst reserves the right to audit referral activity, investigate suspicious behavior, and withhold or reverse rewards if abuse or manipulation is suspected. We are committed to maintaining a fair and trustworthy ecosystem for all users.

VirtualMasst makes every reasonable effort to ensure the fair and timely distribution of referral rewards. However, participation in the Referral and Reward Program is at the user’s own risk.

• VirtualMasst shall not be liable for any indirect, incidental, or consequential losses resulting from participation in the program, including loss of expected rewards due to delays, system errors, or disqualification based on policy violations.
• In the event of any disputes regarding referral rewards, VirtualMasst's internal review process is the final authority. Users may be asked to provide additional information or documentation during these reviews, such as email exchanges related to the invitation to join the platform or any confirmation from the hiring company or freelancers. All requested documentation must be submitted to verify the credibility of the referral.
• Reaching a referral target does not guarantee payment if fraud, manipulation, or abuse is detected during or after the verification process. If VirtualMasst finds that any part of a user’s referral activity is fraudulent or violates these terms, the entire referral history and all associated rewards may be nullified, and the user’s participation in the referral program may be permanently terminated.
• In serious cases, VirtualMasst reserves the right to deactivate or remove the user’s account from the platform entirely and report abuse where required by law.

By participating in the Referral and Reward Program, users acknowledge and accept these terms, and agree to act in good faith when referring others to the platform.

In addition to the standard referral rewards, VirtualMasst offers an Ambassadorship Program as an alternative way to earn by promoting the platform more broadly. The program is designed for passionate users who actively increase the platform’s visibility by referring freelancers, companies, and individuals at scale for exemple on their linkedin page, social media page or websites.

Ambassadors are recognized as key partners in growing the VirtualMasst community and may receive exclusive benefits such as:

• Custom referral bonuses
• Public recognition and spotlight features
• Priority consideration for partnerships and campaigns

To qualify for ambassadorship:

• Users must consistently refer quality, verified users (freelancers and/or hiring parties)
• Show commitment to spreading awareness of the platform through events, content, or direct outreach
• Maintain an active and compliant account with a positive platform record

VirtualMasst reserves the right to appoint, manage, or revoke ambassadorship status at its sole discretion. Terms, responsibilities, and rewards for Ambassadors may vary and will be communicated individually upon invitation or application.

VirtualMasst reserves the right to update this Policy from time to time. Any changes we make will be posted on this page and, if necessary, notified to you by e-mail. Please check it frequently to track any updates or changes made. Your continued use of this Website, following the publication of the changes to the Policy, implies your acceptance thereof.

In the event of a conflict or incompatibility between a provision of this Policy and a provision of another VirtualMasst policy or document relating to data processing, the provision of this Policy shall prevail.

This Referral and reward policy was last updated on 17 May 2025.

We may update this Referral and reward policy from time to time, including during the provision of the Services, without your consent. This Referral and reward policy and any future variations will be published on our website, virtualMasst.com by public notice to all our clients. Based on such publication, you shall be deemed to have agreed to this Referral and reward policy and all such variations. We advise you to check this page regularly to ensure you are happy with any changes to this Referral and reward policy.