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HomeServicesDigital maturity assessment in Europe
Assessment

Digital maturity assessment in Europe

A digital maturity assessment Europe review helps you understand the current state of your technology, processes and digital capabilities before deciding what should change next.

It is a defined assessment service. Agree the scope, deliverables, timeline and rate directly with the talent you choose.

What you are buying

Scope — what a digital maturity assessment Europe review covers

A digital capability assessment can examine several parts of the business. Agree which areas are included before work begins.

Technology and systems

Review the current technology environment, including areas such as:

  • Core business systems
  • Digital tools
  • System integrations
  • Technology dependencies
  • Manual workarounds
  • Existing platforms
  • Technical constraints
  • Current improvement plans

Processes and ways of working

Review how important business processes operate today, where digital tools support them and where gaps or duplication may exist.

Data and information

Assess how data is captured, shared and used across the areas included in the digital transformation assessment.

Digital capabilities

Review the capabilities needed to support the next stage of digitalisation, including ownership, skills, operating practices and the ability to manage technology change.

Timing

When businesses use a digital maturity assessment

A digital readiness assessment Europe review can support several business situations.

A transformation is being considered

Use an assessment to understand the current position before deciding which transformation priorities need investment.

Digital initiatives feel disconnected

A business digitalisation assessment can help identify how systems, processes and capabilities fit together before further work is planned.

Technology investment needs direction

Review the current environment before selecting new software, platforms or transformation projects.

The business has changed

Growth, new processes, acquisitions or changes in how teams work can create a useful point to reassess digital capabilities.

You already know what needs to be implemented

Move to the relevant implementation or transformation service when the required work has already been defined.

Digital transformation roadmap

Business process transformation

Outputs

Deliverables — what you get

Agree the deliverables directly with the talent. They may include:

  • A summary of the areas assessed
  • Current-state findings with supporting evidence
  • Identified digital capability gaps
  • Technology and process findings
  • Dependencies that may affect future transformation work
  • A prioritised list of improvement opportunities
  • Recommended next actions
  • A walkthrough of the findings, if agreed

The exact outputs depend on the scope of the job.

Who

Talents — who does this work

Choose a talent whose experience matches the main focus of your assessment.

Digital transformation consultants

Useful when the assessment focuses on areas such as:

  • Current digital capabilities
  • Transformation priorities
  • Business and technology alignment
  • Capability gaps
  • Transformation sequencing
Explore transformation specialists

Explore experts

Scoping

How to scope the digital maturity assessment

01

Define the decision

Explain what you need the assessment to help you understand or decide. For example:

  • Which digital capabilities need attention first?
  • Where are the largest gaps between the current and desired position?
  • Which transformation priorities should come first?
  • What should be addressed before selecting new technology?
02

Confirm access

Tell the talent which systems and information will be available for the job. This may include:

  • Current technology information
  • Process documentation
  • Existing transformation plans
  • Relevant reporting
  • System inventories
  • Access to people who understand the current processes
03

Define the coverage

Agree what the assessment includes, such as:

  • Business processes
  • Technology
  • Systems and integrations
  • Data
  • Digital capabilities
  • Operating practices
  • Current initiatives
  • Transformation priorities
  • Technology dependencies
  • Relevant business areas
Choosing

How to compare digital maturity assessment talents

Look at relevant experience

Explore previous work involving digital transformation, capability assessments or business environments similar to yours.

Discuss the approach

Ask how the talent would assess the current position and connect findings across technology, processes and business capabilities.

Discuss prioritisation

Understand how the talent will distinguish important capability gaps from improvements that can follow later.

Review the expected deliverables

Confirm what you will receive at the end of the assessment and how findings, gaps and recommendations will be presented.

Discuss expected outcomes

A digital capabilities gap assessment can identify strengths, gaps and transformation priorities.

Agree the assessment scope and deliverables rather than assuming the assessment itself will deliver the transformation.

Explore experts

Money and time

Cost, timeline and engagement factors

The scope and effort can depend on:

View pricing
The number of departments and business functions includedThe number of technology systems and platforms assessedThe number of business processes coveredThe amount of existing documentation availableThe complexity of the current technology environmentThe level of digital capability information already availableWhether additional stakeholders need to participateWhether a walkthrough is included

Good to know

The assessment can be agreed separately from any roadmap, process, technology or change work that follows.

The talent sets their own professional rate, and the employer and talent agree the commercial terms directly.

Current charges are listed on Pricing.

ERP transformation

CRM transformation

Change management

Digital transformation PMO

Your next step

Find the right talent

Describe the business areas you want assessed, the digital decisions you need to make and the outcome you need from the review. Then explore profiles, start a conversation and choose the talent whose experience fits the job.

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