0
0
How VirtualMasst Payments Work
VirtualMasst payments follow a clear sequence. The employer pays upfront through Stripe, using a valid payment method. Funds are held within the Stripe payment flow until release.
Job pre-funding
The amount that is pre-funded depends on how the job is structured.
Hourly or short-term work
The employer pre-funds the confirmed scope or hours before the work begins.
Fixed-price work
The employer pre-funds the agreed fixed amount before the work begins.
Larger jobs
For larger jobs, the hiring party can split the work into several projects.
Each project is pre-funded before work on that project begins.
Stripe’s role
Employers pay upfront through Stripe, using a valid payment method.
Funds are held within the Stripe payment flow until release.
The employer confirms when the job is complete and releases the payment.
VirtualMasst facilitates the pre-funding and payment process.
Projects and approval
For a larger job, the hiring party can define several projects.
Before a project begins
The employer pre-funds that project.
When the project is complete
The employer confirms that the work is complete and releases the payment.
After release
Once a project is confirmed and released, that payment is final and non-refundable.
The next project can then proceed under its own agreed scope, deliverables and terms.
Invoicing responsibilities
The talent invoices the employer
The talent invoices the employer in their own name.
PEPPOL for talents across Europe
Use VirtualMasst’s PEPPOL invoicing when needed — fast, compliant, and ready to send.
Or use your own PEPPOL Access Point, if you already invoice through your accounting software.
VirtualMasst provides the exact approved amount and required invoice details, so your invoice is always correct and compliant, no matter which PEPPOL system you use.
Platform fees
VirtualMasst platform fees are separate from the rate agreed between the employer and the talent.
Employers
- Clover, project publishing: €10 per published private or public project
- Daffodil, public project proceeding to pre-funding: €90 + 10% of the project budget
- Daisy, private project proceeding to pre-funding: €95 + 10% of the project budget
Talents
- Iris: €15 per month from account approval
- Calla: €35 per confirmed hire, deducted before payout
Fees are non-refundable, except for a verified technical error or duplicate billing.
For the complete fee structure, see Pricing.
Payout timing and eligibility
Payouts are issued fifteen calendar days after the employer releases payment for a completed project.
The talent invoices the employer in their own name.
Before payment release
The employer controls payment release, which means:
- Confirm that the job or project is complete
- Release the payment
Current terms
Refer to the current Terms and Conditions for disagreements and complaints.
For payment questions, use the current published policies as the reference point.
Start your collaboration
Agree the job with the talent you choose.
The employer pays upfront through Stripe, using a valid payment method.
For a larger job split into several projects, each project is pre-funded separately.
When the agreed work is complete, the employer confirms completion and releases the payment.
VirtualMasst facilitates the payment process.