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How Freelancer Verification Works
Learn how freelancer verification works on VirtualMasst, from talent profile reviews to identity, banking and compliance checks carried out by Stripe.
How freelancer verification works in practice
Freelancer verification on VirtualMasst involves two different activities: talent profile review by the VirtualMasst team and Know Your Customer (KYC) checks carried out by Stripe.
The checks have different purposes. Understanding them helps employers and talents know what information is considered and who makes the hiring decision.
How verification works
- The VirtualMasst team reviews talent profiles
- Profile checks include the talent's CV
- Applicable business information is reviewed
- This may include VAT or company registration
- Stripe carries out identity, banking and compliance checks
- Employers review profiles and select the talent they want
What verification helps explain
The checks cover professional profile information and Stripe account requirements. Employers still choose the talent, agree the work directly and manage the collaboration.
Profile checks, identity and selection
Professional profile reviews, Stripe identity checks and employer selection are separate parts of working through VirtualMasst.
Professional profile review
The VirtualMasst team reviews and approves talent profiles.
- The talent's CV is included in the review
- Applicable business information is considered
- VAT details may be relevant
- Company registration may be relevant
Identity verification through Stripe
Stripe carries out Know Your Customer (KYC) checks covering identity, banking and compliance.
- Identity information forms part of the checks
- Banking information is included
- Compliance information is considered
Employer review and selection
Employers review profiles and speak directly with talents before choosing whom to hire.
- Read the talent's professional information
- Consider experience relevant to the job
- Discuss the expected scope and deliverables
- Confirm availability and work setup
- Agree the timeline and professional rate
Profile reviews and Stripe checks do not replace the employer's decision about suitability for a particular job.
Learn about business informationUnderstanding verification step by step
Understand the profile review
Start with the information VirtualMasst reviews when approving talent profiles.
The review includes the CV and applicable business information, such as VAT or company registration. These details help explain what the platform checks.
Understand Stripe's role
Learn how freelancer identity verification works through Stripe's Know Your Customer (KYC) process.
Stripe carries out checks covering identity, banking and compliance. This is separate from the professional profile review performed by VirtualMasst.
Make your own selection
Employers explore professional profiles, start direct conversations and consider the talent's suitability. They choose who to hire, agree the job requirements and manage the work.
Information to prepare and review
Preparing relevant professional and business information helps talents present their background and employers understand whom they are considering.
Your professional information
Talents can prepare clear information about their professional background.
A CV helps explain experience and the type of work someone does. Applicable business details, including VAT or company registration, form part of the profile review.
Accurate and relevant information also helps employers understand the professional background presented in a profile.
Your identity information
Understand which organisation carries out the separate identity checks.
Stripe is responsible for Know Your Customer (KYC) checks covering identity, banking and compliance information.
Your working context
For a discussion with an employer, useful information includes:
- The professional experience relevant to the job
- The type of work the talent provides
- The talent's availability
- The preferred work setup
- The expected deliverables and requirements
Your role in the decision
Employers decide which talent suits their requirements. They can review professional information and ask questions directly.
VirtualMasst reviews and approves profiles, while the employer makes the hiring decision.
Use verification information effectively
Profile and identity checks provide useful context. Direct conversations help employers and talents decide how they can work together.
Keep professional details clear
A useful profile explains the talent's background and areas of work.
The CV provides professional context. Applicable business information, such as VAT or company registration, is also included in the VirtualMasst review.
Employers can use this information as a starting point for discussing the job and relevant experience.
Discuss experience directly
Profile information helps an employer decide which talents to contact.
During a conversation, employers can ask about similar work, the proposed approach and the deliverables. The talent can explain their experience and availability.
Separate review from selection
The platform's checks and an employer's hiring decision serve different purposes.
VirtualMasst reviews and approves profiles. Stripe carries out identity, banking and compliance checks. The employer selects the talent and approves the work.
A practical verification example
An employer is considering a freelance data specialist for a CRM migration and wants to understand the profile and identity checks.
Identify the professional requirement
An employer needs a freelance data specialist to support a CRM migration. The job involves preparing customer records and moving information into a new system.
Explore relevant talent profiles
The employer looks at profiles describing CRM and data migration experience.
The VirtualMasst team reviews and approves talent profiles. The review includes CVs and applicable business information, such as VAT or company registration.
Understand the separate checks
The employer understands that profile review and identity verification are different activities.
Stripe carries out Know Your Customer (KYC) checks covering identity, banking and compliance. These are separate from VirtualMasst's review of professional information.
Discuss the job requirements
The employer starts a direct conversation with a talent whose experience appears relevant.
They discuss the migration, expected deliverables, timeline, availability and rate before agreeing how the job will be completed.
Choose the talent
The employer decides which talent to hire based on the job requirements and their conversation.
The employer remains responsible for managing the collaboration and approving the completed work. VirtualMasst connects both parties through the platform.
Freelancer verification checklist
Use these questions to understand the checks and prepare for a direct conversation before agreeing a job:
- Have I understood what the VirtualMasst profile review includes?
- Do I know which checks Stripe carries out?
- Is the professional information relevant to the job?
- Have I discussed experience and availability directly?
- Are the scope, timeline and deliverables clear?
- Do I understand who makes the final hiring decision?
Explore professional verification topics
Related guidance explains the professional information considered during profile reviews, Stripe identity checks and the employer's role in selection.
Professional profile reviews
Guidance explaining:
- How VirtualMasst reviews talent profiles
- The role of the CV in a profile review
- Applicable business information
- VAT information where relevant
- Company registration information
- The difference between checks and hiring decisions
Identity and banking checks
Guidance about Stripe's responsibilities:
- Know Your Customer (KYC) checks
- Identity information
- Banking information
- Compliance information
- How these checks differ from profile reviews
- The role of Stripe in payment processing
Reviewing professional suitability
Guidance for employers about:
- Reading professional profiles
- Discussing relevant experience
- Clarifying job requirements
- Making direct hiring decisions
Related trust and safety topics
Further guidance covering:
- Profile quality standards
- Business information
- Professional reputation
- Job pre-funding through Stripe
- Employer approval and payment release
Understand the different checks
Knowing who reviews professional information, who carries out identity checks and who chooses the talent helps avoid confusion.
VirtualMasst profile checks
The VirtualMasst team reviews and approves talent profiles. Checks include the CV and applicable business information, such as VAT or company registration.
Stripe verification
Stripe carries out Know Your Customer (KYC) checks covering identity, banking and compliance. These are distinct from the VirtualMasst profile review.
Practical examples
Examples show how an employer may use professional information when considering a talent. They illustrate a possible situation rather than an individual customer experience.
Clear distinctions
Professional profile review does not mean that VirtualMasst has verified a talent's skills, competence or suitability for a particular job. The employer makes that decision.
Answer your verification questions
Start with a verification question
Focus on the part of the process you want to understand.
For example:
- What does VirtualMasst review in a talent profile?
- Does profile review include business information?
- Who carries out freelancer identity checks?
- Who decides whether a talent suits the job?
Find the relevant explanation
Use the information that matches the question.
- VirtualMasst profile reviews for CV and business information
- Stripe's Know Your Customer (KYC) checks for identity, banking and compliance
- Direct conversations for discussing professional suitability
Apply the information
Employers can review profiles and ask talents about experience related to their requirements.
Talents can explain their professional background and discuss their approach. Both sides can then agree the scope, timeline, deliverables and rate.
Continue learning about verification
Once you understand the main checks, related guides can help explain professional information, profile quality and direct collaboration.
- For more detail about profile review, explore Professional Verification.
- For information about applicable registration details, explore Verified Businesses.
- For guidance on presenting professional information, explore Profile Quality Standards.
- For related identity and payment topics, explore Trust and Safety Insights.
Use the relevant guidance to understand the checks. Then continue to the information that supports your next decision.
Check what verification tells you
Before using profile information to inform a hiring decision, make sure you understand:
- The purpose of a VirtualMasst profile review
- The CV and applicable business information involved
- The identity, banking and compliance checks carried out by Stripe
- The difference between verification and professional suitability
- The employer's responsibility for selecting the talent
What to remember about verification
- VirtualMasst reviews and approves talent profiles
- Profile checks include CVs and applicable business details
- Stripe carries out Know Your Customer (KYC) checks
- Employers explore profiles and speak directly with talents
- The employer chooses whom to hire and manages the work
Related verification guidance
Understand how professional verification works on VirtualMasst and what each check covers.
Explore profile standards, learn about business information checks, read related trust guidance or post your job.